Test an agent
Use a metered browser session before moving to purchased-funds phone calls. Shared-number live PIN trials are retired.
Hear your agent in the browser
Open Agents, select your agent, configure its supported STT, LLM, and TTS components, then start a browser test. Allow microphone access and end the session when you finish. Each session is capped at 180 seconds.
Authenticated browser tests use welcome browser credit or purchased funds at the selected components' metered prices. You do not need a phone number for a browser test. This does not qualify the carrier route or prove that a real phone call will work.
Test a real phone call
For a PSTN test, use a normally configured number and carrier route, purchased funds, and the usual authorization and policy checks. Browser credit cannot fund the phone call. See Wire an agent and Policy and outbound.
Shared-number PIN trials are retired
New customer-configured live shared-number trials are not available. A PIN from
create_trial_call is not a number you can dial to reach your agent.
The tool and POST /v1/trial-calls remain for offline synthetic fixtures and
require synthetic_only: true. They do not create real audio or prove a working
phone route. Live routing/completion through the old trial path is rejected.
Existing trial records remain readable. This change does not remove the
separately bounded anonymous homepage demo.
Review the result
Use Calls or the call-evidence tools to inspect status and available recordings and transcripts. A failed call or a synthetic fixture need not have real audio evidence. See Read call evidence.